The Georgia Department of Administrative Services (DOAS) provides insurance to the University of Georgia (UGA) and the University System of Georgia Board of Regents through a self-insured program. Excess insurance is purchased by DOAS to insure against catastrophic losses and to protect the assets of the State of Georgia. The types of insurance coverages are: Building and Content, All Risk, Auto Physical Damage, General Liability, and Fidelity Bond.

Insurance and Claims Management policies and procedures are established guidelines to assist those who may have questions concerning risk, liability, insurance coverage, or the processing of claims. Final approval of all claims rests with the State Department of Administrative Services. In addition, all suits and legal actions become the responsibility of the Board of Regents and the Department of Law.

Insurance and Claims Customer Service Statement

We are dedicated to providing superior customer service, because we believe that “Customer Service is the common core element that ultimately defines who we are”. Our knowledge and understanding of Insurance and Claims enables us to service our internal and external customers with speed, efficiency and accuracy on resolving issues that relate to insurance. Our staff of highly trained and motivated professionals are committed to deliver solutions and services that will exceed our customer expectations.

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