Customer Service Statement

The university community depends on Directory Assistance for fast, accurate, and courteous communication. First impressions are important and we realize that Directory Assistance often provides callers with a first "glimpse" of the customer service offered by our institution as a whole. We are committed to making every caller feel like a welcome guest and work to ensure that the information we provide is accurate and up to date. Call Directory Assistance and see for yourself that customer service is our top priority.

The University's Department of Administrative Services is responsible for operation of the University Telephone Information/Locator Service. A name and telephone number directory for student, faculty and staff is maintained for use by the University Community. To use the directory, dial 706-542-3000. The toll free number is 1-866-423-2947 or 1-866-GA-DAWGS.
 
Fax number: 706-425-3255
 
Email: dirasst@uga.edu
 
Christine Long
Manager
706-542-3000
 
Carol Gillispie
Phone Directory Assistant
706-542-3000
 
Dianna Hall
Phone Directory Assistant
706-542-3000
 
  • Department number updates to the hardcopy telephone book do not automatically update the Directory Assistance database. To request an update for your office phone number, a change in the department name, or to add a new department name and number, please use the Directory Assistance Departmental Listing Form from the forms website. After completing the form you may fax the form to 706-425-3255 or email the form to dirasst@uga.edu.
  • Faculty, Staff, and Student information is updated on a weekly basis from the Personnel and Student database systems.

Directory Assistance Service operating hours are from:

  • 8:00 a.m. to 5:00 p.m. Monday through Friday
Except during official University Holidays and during inclement weather if the University is officially closed. The directory is updated on a continuing basis during the year.
 
For other telephone service, visit Telephone Services.