Finance Division is responsible for the development, program structure design, and operational support of financial training, educational outreach, and programs on behalf of the Finance Division. This specifically includes the development and design of the Fiscal Administration Certificate Training Series (FACTS). Additionally, the Finance Division Programs works with the Finance Division and Budget Division management in the development, design, and operational support of professional development training sessions and workshops that support the Finance Division and Budget Division staff as well as university faculty and staff with respect to university business, finance and accounting processes. Finance Division Programs is also responsible for ensuring the maintenance and update of the Finance and Administration Policy and Procedure Library (FAPL) and related aspects that enhance and improve usability of policy and procedure. Finance Division Programs works closely with the Finance Division and Budget Division managers to develop metrics and to analyze data to identify opportunities for process improvements and efficiencies and to track customer service and productivity. Finance Division Programs also provides support to the Business Services Advisory Group (BSAG).